Client List Inaccessible

Ceresia

Hello everyone!

I am new to Crunch and am still finding my way around.

I am unable to load my list of clients. When I click on ‘Clients’ under the ‘Sales’ tab, I get an ’Oops! Something’s gone wrong’ notice and I cannot access the list. I can add new clients but have no way of amending or deleting them.
Does anyone have any advice please? Everything else seems to work just fine.

Thank you for any replies.

TomFromCrunch

Hi Ceresia, sorry to hear you’re getting the error message. I’ve raised this with the team and we’re working on a fix. Thanks for letting us know - we’ll be in touch with an update as soon as we can.

Ceresia

Hi Tom,

Many thanks for your reply. I’m grateful to you for raising it with the team and hope they can come up with a fix. I have no idea if the issue is site-wide or just limited to my account.

HelenaMann

Hi Ceresia, many apologies for the delay but this issue should now be resolved.

Please do let me know if you have any further questions. Many thanks

Ceresia

Hi Helena,
Fantastic! I am very grateful to you. I have checked my account and the list of clients is now being propagated.
Thank you so much.

HelenaMann

Not a problem- thanks for your patience!

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