Hi Wendy! Welcome to the Community Forum!
It isn’t possible to backdate expenses in Crunch Free - I’m afraid our software can only cover the current accounting period’s transactions (i.e from ⅛/2021).
Sorry, I know this doesn’t solve the issue for you but I hope it explains why it wasn’t working. Give us a shout if you’re getting that message pop up for transactions dated after ⅛/2021 and of course we can look into that for you.
Thanks,
Tom