Hi all. im trying to reconcile my receipts but no likely matches are showing even though my statements have been uploaded. Any help would be much appreciated.
many thanks
john
John, we can’t see any payments that have been set up, so there’s currently nothing to match your statements with.
This article will hopefully help with tips on getting you up and running: https://help.crunchfree.co.uk/s/article/Getting-started-with-your-Crunch-Zero-account
Please let us know if this resolves things for you.
MonticelliAtCrunch Hi Monticelli. Thanks for your reply. i have over 130 to match. its outgoings mostly which are coming up to be matched and although i can find the corresponding figure in the statement, its not showing as a suggestion. john
Pigg Let me see what can be done, I’ll get back to you asap.
Pigg
Good morning John.
This is likely to be the best Help Centre article, given your situation: https://help.crunchfree.co.uk/s/article/How-to-reconcile-an-entry-on-your-statement-that-s-not-in-Crunch
It’s a faster process, and means that you can create and reconcile payments at the same time.
Please let us know if you require further assistance.
