Adding Childcare Voucher Admin costs

daniel83

Childcare Vouchers Ltd now charges Admin costs separately to orders, however Crunch wont let me add Childcare Voucher Admin fee separately to the actual voucher cost (zero taxed). It says I much enter a value greater than zero for the voucher field, and I can’t remove that field.

What’s the best way around this?

TomFromCrunch

Hi Daniel,

It sounds like they’re trying to record it as two separate expenses due to it being two different charges. If that’s the case you can use the rubbish bin icon to remove the un-needed line items from that particular expense.

If you try and record it using multiple line items on the one expense then it’ll be tricky to reconcile as 2 entries on the statement and 1 entry in Crunch.

Let me know how you get on and if there are still any problems I’ll get someone to get in touch.

Thanks!

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