Invoice not Marked as Sent

Ceresia

Using the beta view in Crunch Free, I issued an invoice. I normally receive a copy of the email that sends the invoice (probably when using the classic view), but not this time. When I check my invoices in the classic view, there is no tick in the sent column. I sent the invoice again (using beta view because it would not allow me to do it in classic view). I am fairly certain that the invoice has still not been sent. Does anyone know how I can send the invoice and stop this from happening again?

AlexandraMoore

The invoice should have been successfully sent to your client, but in beta, you don’t get sent a copy of the email at the moment. This is something we hope to add soon. It’s probably worth checking with your client that they received the email - Alexandra

Ceresia

Thank you, Alexandra. I really appreciate your response. I’ll try to remember to use the classic view for the time being.

AlexandraMoore

Glad to be of help. If you have any further questions, do not hesitate to get in touch - Alexandra

If you're a small business owner who loves what they do, there's no better partner than Crunch. We help over 10,000 small business owners from across the UK manage their finances and grow their business. Learn more →

This forum is provided by Crunch. Crunch takes no responsibility and accepts no liability for any content submitted by users of this forum. Terms of Use →