Credit Note Issued in Error

Rust79

Hi. I issued an invoice, which I then thought was in error, so I applied a credit note to it to effectively “delete” the accounting for that invoice. It now turns out that the issued invoice was correct, and I have now received payment for that invoice. The issue is that I now don’t have anything to match that payment to! How can I rectify this, please?

AlexandraMoore

Hi, if you’ve already issued a credit note then you’ll need to raise and issue a new invoice. There is an invoice option on the menu, if you choose ‘create another like this’ this should save you some time - Alexandra

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