Crunch not allowing me to start self assessment due to unallocated payments?

dhill79434

Hi,

For some reason Crunch gives me the following error message when i try to start my self-assessment:

‘Please ensure all client payments have been allocated to an invoice’

Then when i navigate to Sales -> Dashboard it shows me i have no unallocated payments or refunds - any ideas as to why this is happening?

Thanks!

Dave

AlexandraMoore

Hi Dave,

We have received your message and we’re looking into this for you. We will provide an update when we know more. Apologies for the inconvenience - Alexandra

dhill79434

Thanks Alexandra!

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