SuperchargedLlama I hadn’t realised my outgoing email address for my invoices was a no-reply one; how can I change that? The help article I’ve found doesn’t seem to relate to sole traders (and I can’t find the option anywhere). Many thanks, Adrian
AlexandraMoore Hi, all invoices sent via Crunch purposefully have a no-reply email setup to avoid spam being sent to your own personal email address. You are able to download the invoice as a .PDF, attach and send it via your own email if you’d prefer your clients were able to respond directly to this email - Alexandra
SuperchargedLlama Hi Alex, Thanks for getting back to me so quickly. I want to double check something with you based on your response: currently my invoices are coming from noreply@crunch.co.uk and it sounds like that isn’t what you’d be expecting? I interpreted your reply to be that you’d expect it to come from my login email?
AlexandraMoore All invoices that are sent via Crunch purposefully have a no-reply email setup to avoid spam being sent to your own personal email address - Alexandra
SuperchargedLlama And at the risk of repeating myself, because I want to be absolutely sure I’ve got it right, I can have that changed by raising that feedback request you mentioned? Apologies for asking again, it’s worth making sure.
