"Making your payment" email

test3091

Hi,
I’m just evaluating “Crunch Free” for a friend who is looking at moving over from the free version of Wave and I’ve just received an email to make a payment and I don’t understand why.

Is anybody able to explain why this might be?

Thanks,
Mark

Katie

Hi Mark,

Please accept our apologies, this email was generated in error. Be assured, there is no payment outstanding and you can continue to use your Crunch Free account for as long as needed.

All the best,
Katie

test3091

Hi Katie,

Thank you for the prompt reply and alleviating my concerns.

Kind regards,

Mark

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