Hi NicolaDC,
The balance of your first uploaded or imported statement should follow on from the opening bank balance you entered. When reconciling, the running balance should match your bank account on that date.
If the balance in Crunch doesn’t match the balance of your bank account on that date, there could be a problem with the statements. I’d recommend trying to find out at which point the balances on the uploaded statements were last correct with your actual bank account and checking for any missing entries.
All the best,
Katie
