Part payment of an invoice

Michael

The customer didn’t pay an invoice in the total amount but paid part of the total amount. How I record this. For example, the total amount of the invoice is £330,00, and he paid £300,00, the system is not letting me go further if the paid amount is not £330,00
Thank you in advance for your help and time.

Best wishes,
Michael

Katie

Hi Michael,

To record a partial payment from your client please follow these steps:

Go to Sales > Invoices and locate the invoice that has been paid
Click on the card icon
Click ‘Add a Payment’
Enter the date, bank account and amount you received.
Save this and return to your invoices list.

Your invoice will be updated to show the remaining amount outstanding. When your client pays the rest, simply repeat these steps.

If you’re not able to complete these steps, please let me know.

Katie

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