Raised wrong invoice

maryloo_21

I issued the wrong invoice. I found on help that I can raise a credit note but the option is unavailable to me. Any reason why is that? Can someone help?

Katie

Hi Maryloo_21,

To issue a credit note against your invoice please switch to ‘Classic’ invoicing view.

From your Sales page, you’ll see a toggle along the top of your screen (Beta - Classic). Click on this and it’ll refresh your page.

From here you’ll be able to create Credit Notes by clicking on the Options button next to your invoice.

All the best,
katie

maryloo_21

that great advice Katie! thank you so much - it worked 🙂

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