Invoice Emails

StevenH

Hi,
just sent this month’s invoice via email and it goes to 3 different email addresses.
Last 2 months the email was sent as one email to 3 people, this month it appears to have been sent as 3 separate emails each to a single address.
A subtle, yet significan change as the person who approves my invoices can’t simply reply all if they are separate.
Any idea why this change was made and how I can revert back to the old way?

Katie

Hi Steven,

I’m not aware of a change being made to the way invoices are emailed. If you haven’t already, then I’d recommend getting in touch with your Client Success Manager to discuss this.

If you let them know the client and invoices that have been affected, they’ll be able to take a look at your account with you.

You can reach them either by email at support@crunch.co.uk, or by calling 0333 311 8001.

Thanks,
Katie

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