API OAuth broken since 3rd June, no response from api@crunch.co.uk

Chris-H

Hi. Is anyone else having API issues?

My OAuth authentication has been broken since 3rd June. It was confirmed on 18th June that the redirect URI on my account had been cleared out - I only got that reply after escalating to my account manager, having emailed api@crunch.co.uk since the 16th.

The fix they implemented didn’t work and I’ve emailed api@crunch.co.uk every working day since with no reply.

I don’t know where to go next, and with the end of the month coming up I really need to get this working, or at least get someone to figure out why it isn’t.

Thanks. Chris

Katie

Hi Chris-H

Sorry you’ve been having problems.

Due to the nature of the work being undertaken, responses may take longer than when contacting our support team. Please be advised that our team have your email and will respond to you as soon as possible.

All the best,
Katie

If you're a small business owner who loves what they do, there's no better partner than Crunch. We help over 10,000 small business owners from across the UK manage their finances and grow their business. Learn more →

This forum is provided by Crunch. Crunch takes no responsibility and accepts no liability for any content submitted by users of this forum. Terms of Use →