VAT returns - clicking on link page doesn't load

Adrummond

Hi there is an issue when i click on view VAT return, nothing happens, a window doesn’t appear and I can’t view the submitted VAT forms. Please can you fix this, i am using a PC.
Thanks,
Andrew

Katie

Hi Adrummond

I’ve just logged in to your Crunch account to check on this for you.

When clicking on ‘View VAT return’, the page does load for me; however, there is a longer waiting time than we would expect. Could you give it another go, clicking just once on the link and waiting? For me, it was taking 5-10 seconds to open.

If this doesn’t load for you still, could you please get in touch with your Client Success Manager at support@crunch.co.uk or 0333 311 8001. They’ll be able to help investigate further.

All the best,
Katie

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